Privacy Policy

Your Privacy is Our Policy
Your privacy is very important to us. We appreciate our visitors and understand the value of protecting your rights. We hope to address all of your concerns through this list of privacy-related Frequently Asked Questions.

Use of Internet Protocol Address
We use your Internet protocol (IP) address for several reasons: to help diagnose problems with our server, to administer our Web site, to help identify you and your shopping cart, and to gather broad demographic information. IP addresses are not linked to any personally identifiable information.

Use of Registration Information
We don't collect more than we need, and we don't share what we collect. We use your name, email address, phone number, mailing address and credit card information to process your orders and/or notify you if there is any need. This information, excluding your credit card, is stored in a secure database, and is only available to individuals with proper access clearance. We may use this information to send you promotional materials from our company and from some of our partners. However, users may opt out of or opt in to these promotional email messages at any time. See opt out/opt in, below.

Use of Demographic Information
We also collect demographic and profile data that we use to tailor your experience at www.RoofRx.com. Based on this information, we may display products and content we feel you might interest you.

Use of Order Information
When you place an order, Roof Rx may request information such as contact information, credit card number and demographic information. The contact information you provide is used to send you orders, company information and promotional material. You can opt out or opt in at any time. See opt-out/0pt-in below.

Your financial information is used for the sole purpose of billing you for products and services. Demographic data is collected to personalize future visits by displaying the content we feel would interest you most.

Use of Cookies
Simply put, a "cookie" is a small file that serves as an identifier stored on your machine. Although they are not required to browse our site, we use cookies to make Web shopping possible. For instance, when you are ready to purchase an item, a cookie allows our site to "remember" you have added the item to your shopping cart or wish list.

Use of Online Survey Information
To participate in our online surveys, you will be required to supply contact and demographic information. Roof Rx uses this data to send you information about the company. We might use this information to contact you as necessary. However, you may opt out of or opt in to our mailings at any time. See opt-out/opt-in below. Demographic and profile data is also collected at our site and used to personalize future visits by displaying the content we feel would most interest you.

Use of Information Collected in Contests
To participate in our contests, you will be required to supply contact and demographic information. Roof Rx uses this data to send you information about the company. We might use this information to contact you as necessary. However, you may opt out of or opt in to our mailings at any time. See opt-out/opt-in below.

Demographic and profile data are collected at our site and used to personalize future visits by displaying content that we feel would most interest you.

We hate spam too. Users who opt-in and provide appropriate information may also receive a periodic email newsletter. We will only use your email address to send official correspondence. If you volunteer to subscribe to our newsletter, we will use the email address provided. Your information will never ever be sold, reused, rented, disclosed, loaned or otherwise made available for any third party solicitation.

Security

Roof Rx features security measures to protect the loss, misuse or alteration of information placed under our control.

Site Encryption
Encryption is based on the mathematical scrambling and unscrambling of messages. The type of encryption we use assigns two keys - one is a public key and one is a private key. When you send us a message, you use our public key to encrypt your message. Once we receive your encrypted message, we use the private key to decode it. The same key cannot both encrypt and decrypt information. So, information encrypted using the private key can only be decrypted using the public key, and vice versa - ensuring the security of your information.

Children's Guidelines
We do not collect or use any online contact information or identifiable off-line contact information about a child without parental consent. We do not distribute personally identifiable information about children without parental consent. We do not give children the ability to post or distribute personal information without prior consent. We do not entice children with games or contests that would encourage them to disclose personal information.

Opt-Out/Opt-In
Roof Rx allows users to voluntarily provide their email addresses in order to subscribe to periodic email newsletter or contact updates. Users may unsubscribe for any reason at any time by following the procedure described within every newsletter or contact update email, modify your settings using a designated customer service page, or send an email to info@roofrx.com.

Third Party Links
www.RoofRx.com contains off-site links to third parties. Roof Rx is not responsible for the content or privacy practices of these sites and encourages visitors to review the policies of those sites, which may differ from ours.

Contacting Roof Rx
If you have any additional questions or concerns about our privacy policy, please contact us: Roof Rx®, 5959 W. Century Blvd., Suite 914, Los Angeles, CA 90045. Call us at (310) 676-8888. 
E-mail us at CustomerCare@RoofRx.com.

Changes to This Privacy Statement
From time to time, this privacy policy may be modified or revised. All amendments will be posted here.

Last Updated Date: 01/05/2013